At Shay, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This policy outlines the types of data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
We may collect the following information when you visit our website, make a purchase, or sign up for our newsletter:
- Name
- Email address
- Shipping and billing address
- Phone number (optional)
- Payment details (processed securely via Shopify or third-party processors)
- Browsing behavior (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchase or inquiries
- Send promotional emails (only if you’ve opted in)
- Improve your shopping experience through analytics
- Prevent fraudulent activity and enhance site security
3. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences
- Analyze traffic and site usage
- Deliver relevant ads (if applicable)
You can manage cookies through your browser settings.
4. Sharing Your Information
We never sell your data. We only share information with trusted third-party services that help us operate our business, such as:
- Shopify (ecommerce platform)
- Payment gateways (like Stripe or PayPal)
- Shipping providers
- Email marketing platforms (like Klaviyo or Mailchimp)
5. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing communications at any time
- Contact us for any questions regarding your data
6. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission is 100% secure. We do our best to keep your data safe.
7. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted here with the updated date. Please review it regularly.